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In bringing the Instant Imprint brands to PEI, Ranjit and Priya Chatterjee have “a burning desire to succeed and offer tremendous customer service,” in the couple’s own words.
Their franchise, which opened in August 2019 after the couple did extensive training, provides a range of customized marketing products, from apparel to signs to printed materials. Customer feedback has been very positive, says Ranjit: “Seeing the smiles when they get their end result, and knowing we’ve succeeded in meeting their expectations, makes us happy.”
Because 90% of orders are managed in-house, Ranjit says, they can finish jobs faster than competitors. But perhaps their biggest advantage is the product range: “A customer comes in with a picture on his phone of his family or dog – we can put it on a mug, a t-shirt, a postcard! They dream and we build it!”
The couple is grateful for the opportunities the Provincial Nominee Program (PNP) and PEI Connectors have provided, describing them as “springboards” that helped them make their new home on PEI when they arrived from Dubai in July 2018.
“Ali has been very helpful and friendly – he always answers any questions. He gave us advice on who to approach and develop relationships with. The entire team is amazing. Nindiya and Nicole have been very helpful.
”Ranjit adds that the “Charlottetown Chamber of Commerce has been very supportive,” and he appreciates the opportunities that being a member has presented.
“They’ve all been very, very helpful. They organized meetings so newcomers working on business plans could connect with members of different business sectors about opportunities and to learn from their experiences. We learned everything we needed to know.”
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